FAQ

1. What products does RAVOS sell?

RAVOS specializes in practical milk frothers designed to help you create smooth, creamy foam at home. Our products are ideal for preparing lattes, cappuccinos, hot chocolate, matcha, protein drinks, and other café-style beverages.

2. Where do you ship?

We ship to the United States, United Kingdom, Canada, Australia, European countries, and many other international destinations.

Shipping availability may vary depending on your location. Any available shipping options will be displayed during checkout.

3. How long does shipping take?

Estimated delivery times are:

United States: 4–14 business days
United Kingdom: 4–10 business days
Canada: 4–13 business days
Australia: 3–7 business days
Europe: 4–11 business days
Other Countries: 4–12 business days

Our fulfillment team may require up to 48 hours to process and prepare your order before shipment.

Delivery times are estimates and may be affected by customs clearance, public holidays, weather conditions, or local carrier delays.

4. How is my milk frother packaged?

We carefully package every milk frother to help prevent damage during transit. Products may be protected with secure wrapping, cushioning materials, and reinforced outer packaging when necessary.

Your order is checked before shipment to ensure it arrives safely and ready to use.

5. What is your return policy?

Returns are accepted within 30 days of delivery, provided that the product is unused, in its original condition, and includes all accessories, manuals, and original packaging.

Please contact our customer support team before returning an item so we can approve the request and provide return instructions.

Customers are responsible for return shipping costs unless the product arrives damaged, defective, or incorrect. In these cases, we may provide a replacement or refund after reviewing the issue.

6. Are RAVOS milk frothers high quality?

Yes. We work with trusted manufacturers and select products based on performance, durability, ease of use, and consistent frothing results.

Our milk frothers are designed for everyday use and can help create creamy foam for both hot and cold drinks. Results may vary depending on the type, temperature, and fat content of the milk used.

7. What types of milk can I use?

You can use dairy milk as well as many plant-based alternatives, including oat, almond, soy, and coconut milk.

For the best foam, we recommend using fresh, cold milk. Some milk alternatives may produce more or less foam depending on their ingredients and protein content.

8. How do I clean my milk frother?

Cleaning instructions may vary by model. In most cases, the whisk or frothing attachment can be rinsed with warm water after each use.

Avoid immersing the handle, motor, charging port, or other electrical components in water unless the product instructions specifically state that they are waterproof.

Always review the included care instructions before cleaning your milk frother.